OSS Essentials: Support System Solutions for Service Providers
| Author | : | |
| Rating | : | 4.37 (500 Votes) |
| Asin | : | 0471392405 |
| Format Type | : | paperback |
| Number of Pages | : | 610 Pages |
| Publish Date | : | 2018-01-01 |
| Language | : | English |
DESCRIPTION:
In this important book, author Kornel Terplan draws upon his 25 years of experience as a top global telecommunications consultant to provide telecom operations managers and developers with the expert information and guidance they need to make strategic decisions about OSS in their companies. He reviews protocols and technology for service support, explores best practices for service development and provisioning, and provides expert guidance on tools and human resources for the technical service provider. Throughout, Terplan's approach to teaching OSS principles and practices is to present a real business problem and then walk you through the best solution.. A guide to mastering one of the most strategically critical aspects of any telecommunications, ISP, or ASP business Operational Support Systems (OSS) refers to the technical infrastructure that enables telecommunications companies, ISPs, ASPs, and CLECs to provide services directly to customers
He cuts through the deluge of protocols, business processes, and tools, and guides you through best practices and real-world solutions you'll need to succeed in the digital marketplace. From the Back Cover The ultimate business survival guide for telecommunications service providers If you're involved in the telecommunications industry, then you know how hard it can be to develop effective support and billing systems amid the dizzying rate of change and rapidly evolving Internet technologies. In this book, Kornel Terplan teaches you how. Using ample practical examples and flowcharts, Terplan shows you n
Mike Tarrani said Has potential to be great - lacks coherency & focus. This could have been *the* definitive reference on operational support systems. The author's uneven treatment of the subject and tendency to frequently go off topic or emphasize peripheral systems while leaving large gaps in the main subject have reduced this book to merely mediocre.The strong points: the chapter on customer care and billing processes is remarkable. Here is a list of things that caught my attention and make this chapter so valuable: (1) t. "Some excellent info, but wanders around in places" according to Linda Zarate. The eight chapters in this 610 page book tie together operational support systems and how they relate to network operations, business support systems and network management. In some respects this book is less about OSS than it is about the network, which is evidenced by the structure of the book and page count given to each topic.It starts with an encompassing overview of operations, business and marketing support systems. This is entirely focused on OSS,. W. Nathaniel Mills, III said OSS Essentials -- must have for managers / architects. I highly recommend OSS Essentials by Dr. Kornel Terplan. The book covers an immense array of topics, explaining how they relate to each other and offering editorial that encompasses the authors many years of real-world experience. Whether you are assessing various alternatives in designing applications, or are simply trying to understand what various technologies are and how they can be used, this book will save you many hours of research. Because the aut
He has more than 30 years of consulting experience offering training and product development services in areas like network management products and services, operations support systems, traffic management, service management, and outsourcing. KORNEL TERPLAN is Industry Professor at Brooklyn Polytechnic University in New York and at Stevens Institute of Technology in Hoboken, New Jersey.